Shipping & Returns
Shipping Policy:
At Denim Spirits, we strive to provide reliable shipping across all cities in Pakistan. Our goal is to ensure that your orders are processed efficiently and delivered promptly.
- Delivery Times: Orders shipped within Karachi typically arrive in 1-2 business days, while deliveries to other cities generally take 3-4 business days. We partner with trusted courier services, including TCS, Leopard Courier, and Rocket Courier Service. Once your order is shipped, you will receive a unique tracking number via email, allowing you to monitor your shipment's progress in real-time.
- Shipping Charges: Standard shipping rates apply and will be calculated at checkout based on your location and the size of your order. We aim to provide affordable shipping options to make your shopping experience as convenient as possible.
Return & Exchange Policy:
Your satisfaction is our top priority at Denim Spirits. If you are not completely happy with your purchase, you have 5 days to return or exchange items.
- Return Eligibility: To qualify for a return or exchange, items must be unwashed, undamaged, and include all original tags. We conduct thorough quality checks on every item before shipping, ensuring they meet our high standards.
- Process: To initiate a return or exchange, please contact our customer support team within 5 days of receiving your order. We will guide you through the return process and provide you with the necessary information.
- Customer Responsibilities: Customers are responsible for all courier charges associated with returns and exchanges. We recommend using a trackable shipping service to ensure your returned item reaches us safely.
- Exchanges: If you wish to exchange your item for a different size or style, please initiate the return process first. Once we receive your returned item, we will assist you in placing a new order for the desired product.